Service Request

Does Your System Need Service?

Please fill out and submit this service request form. If you are experiencing an urgent problem, please do not hesitate to call as we have local technicians on-call 24-hours a day, 7 days a week.

After you submit your request, a Preventia Central Monitoring representative will call within 2 hours during our regular business hours (Monday – Friday, 8am – 5pm). If submitted after office hours, you will receive a call the next business morning.

For more immediate service, please call us at 229-431-0800.

Please provide us with complete information specific to your request so we can have as much information as we can about your service or problem when we contact you.

Help Us to Help You

A security system is an electronic device that can malfunction without notifying our central station. Please test your alarm system monthly!

Customer Information

We’ll be in touch with you shortly, either by telephone or by e-mail, within 2 hours during regular business hours (Monday – Friday, 8am – 5pm). If submitted after office hours, you will receive a call the next business morning.

By submitting this form, I acknowledge that a fee may be associated with this service call.

HAS YOUR EQUIPMENT WARRANTY EXPIRED?

An extended Service Plan can pay for itself in savings, convenience, and peace of mind. 

Interested in Worry-Free Security System Maintenance?

An extended Service Plan includes:

As low as $8 per month!

Central Monitoring